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Vendors are the suppliers you buy keys from. Adding a vendor gives you a place to hold their details, raise purchase orders, and, if you want, invite them into the Vendor Portal so they can manage offers and fulfil your orders themselves.

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Add a vendor

1

Open Vendors

In the seller app, open Vendors from the sidebar and choose Add vendor.
2

Set the identity and contact

Choose whether the vendor is a Business or an Individual. Enter their name (a legal business name, or a full name for an individual) and email. The name, email, and country are required. You can also add a phone number, a contact name, a store link, and extra contact channels such as Telegram.
3

Add address and payment details

Pick the vendor’s country (it starts on India, so change it if the vendor is elsewhere) and fill in their address, then their payment details: payment terms, a tax ID (a VAT, GSTIN, or equivalent registration), a payment method, and bank details for payouts. These feed into purchase orders raised against the vendor.
4

Attach documents (optional)

Upload supporting documents such as a tax registration certificate or bank details proof, so the paperwork lives alongside the vendor.
5

Add notes and save

Add any internal notes, then save. Everything except the name, email, and country can be filled in later, so you can create a vendor from just what a purchase order needs.
A vendor’s payment terms drive the due date on purchase orders you raise for them, and their currency and per-product price pre-fill the order. Filling these in once saves time on every order.

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Invite a vendor to the Vendor Portal

The Vendor Portal is a separate app where your vendors manage their offers and fulfil your purchase orders. To bring a vendor in, open their detail page and choose Send invite. The invite goes to the vendor’s email address. While an invite is outstanding, the button reads Resend so you can send it again, and a copy button beside it copies the invite link to share another way. Once the vendor has joined, the button becomes Revoke access, which removes their portal access.
Vendors accept invites and sign in through the Vendor Portal, not the seller app. See the Vendor Portal introduction for what they can do there.

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View a vendor’s details and performance

A vendor’s detail page brings together everything about them. Its tabs are Products (n) for the products they supply (their offers), POs (n) for the purchase orders you have raised, and Tickets (n) for support tickets, each with a count of what it lists. Alongside these you will find the vendor’s contact and payment details, their documents, and internal notes.

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Delete a vendor

Open the vendor’s actions menu and choose Delete Vendor, then confirm. Deleting marks the vendor as deleted and removes their Vendor Portal access, but keeps the record, its purchase orders, and its tickets, so your history stays intact. A deleted vendor shows a Deleted badge in the vendor list and on their detail page, and you can invite them again later.

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Next steps

Record vendor offers

Capture each vendor’s price and delivery time per product.

Raise a purchase order

Order stock from a vendor and follow it to delivery.