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The Vendor Portal is where you supply digital keys and codes to the stores that invited you. You keep your offers up to date, fulfil the purchase orders a store raises by uploading keys, respond to the support tickets routed to you, and watch how your supply is performing. The Vendor Portal is a separate app from the seller app that stores run. You sign in here to act as a vendor, not to manage a store.

Who this is for

You are a vendor (a supplier) if a store invited you by email to provide stock for its catalog. Once you accept, you get your own workspace inside that store. You can supply more than one store and switch between them from a single account.

What you can do

Accept an invite and set up

Join from the email invite, create or sign in to your account, and land in the store.

Switch workspaces

Pick which store you are working in and move between the stores you supply.

Read your dashboard

See your key numbers and recent purchase orders at a glance.

Manage your offers

Set a price and delivery time for each product you supply.

Fulfil purchase orders

Open a purchase order and deliver the keys by uploading them.

Handle tickets

Reply to support tickets raised for your products or orders.

View your analytics

Analytics is coming soon. Your dashboard shows your key numbers today.

Update your profile

Change your name and photo, and update your password.

How you find your way around

Once you are in a store, the sidebar gives you Dashboard, Purchase Orders, Offers, Inventory, Analytics, and Tickets. Inventory shows the keys you have supplied to the store (see Your inventory), and you add keys by uploading them to a purchase order (see Upload keys). Below them, an Account group holds My Profile, where you can read the record the store keeps for you (identity, contact, business, and banking details) and see your documents. This record is read-only in the portal. See Your vendor record. Your personal profile (your name, photo, password, and theme) is separate. Open it from your avatar at the foot of the sidebar. Analytics is coming soon, so for now that page shows a short notice instead of charts.
If a store suspends your vendor account, your dashboard shows a banner saying so. Contact the store to restore access.