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Each store you supply keeps a record about you as a vendor. Open My Profile under Account in the sidebar to read the copy of that record for the store you are working in. The record is read-only in the portal. The store owns it, so if something is wrong or out of date, contact the store and ask them to change it.

What the record shows

The record is split into four cards. Anything the store has not filled in is shown as empty.
  • Identity: your Vendor name (and trading name, if set), your Status with your vendor code and type, your Legal name, any Personal details on file such as date of birth, nationality, or PAN, and On file since, the date the store added you.
  • Contact: your Email, Phone, Telegram, Store link, and Address.
  • Business: the Registered name, Entity type, Authorised signatory (with their designation), GSTIN (with an HSN/SAC code, if set), and Terms, which covers your currency, payment terms, and how you are paid.
  • Banking & KYC: your Bank details, such as the bank, account name and number, IBAN, SWIFT, routing number, country, and currency, and your KYC state, which reads Verified with its date, or Not verified.

Documents

Below the cards, Documents lists the files the store keeps on file for you, each with its name and type, plus any note the store added. Where a document has a link, select it to open it in a new tab. If the store has none on file, the section says so. Documents are uploaded by the store. You cannot add or remove them from the portal.
If the store has not linked a vendor record to your account yet, the page says so instead of showing the cards.

My Profile and your personal profile

These are two different pages:
  • My Profile in the sidebar is the store’s record about you as a vendor. It can differ from store to store, and only the store can change it.
  • Your personal profile holds your own name, photo, password, and theme. Open it from your avatar at the foot of the sidebar. It is the same in every store you supply, and you change it yourself. See Your profile.

Next

Your profile

Change your name, photo, password, and theme.

Switch workspaces

See the record another store keeps about you.