Before you start
- You must be the owner. Admins and other teammates see Owner-only instead of the delete option. If you want someone else to delete the store, transfer ownership to them first.
- Buyers lose access too. Delivery links on your store stop working while the store is archived.
Delete your store
1
Open Manage store
Go to Settings > General and select Manage store at the bottom of the page.
2
Start the deletion
Under Delete store, select Delete store. A confirmation dialog opens.
3
Confirm twice
Type your store’s name exactly as it appears, then type
delete my store. You can add a reason under Reason (optional).4
Delete
Select Delete store. TokenSupply schedules the store for deletion and takes you to Select a store.
Restore within 30 days
An archived store appears under Archived on the Select a store screen, with a countdown showing how many days are left. You cannot open it until you restore it.1
Find the store
Go to Select a store. The archived store is listed under Archived with Deleting in and the days remaining.
2
Restore it
Select Restore on the store’s row, then Restore store to confirm.
After 30 days
Once the 30 days pass, you can no longer restore the store, and it no longer appears in your store list. Its data is kept rather than erased, but you cannot get back into the store yourself.What your vendors see
A store scheduled for deletion disappears from its vendors’ Vendor Portal as soon as you delete it. If you restore the store, it comes back for them.Team and roles
Transfer ownership before you step away from a store.
Stores and multi-tenancy
How stores and accounts fit together.