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TokenSupply sends email on your store’s behalf: sign-in codes, order delivery links, team and vendor invites, and notifications you have turned on. By default these are sent through TokenSupply’s own mail service. If you want them to come from your own domain instead, set up custom SMTP in Settings > Email.

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Which emails TokenSupply sends

  • Sign-in codes when you or a teammate sign in with a one-time code.
  • Order delivery emails with the private link a buyer uses to reveal their keys.
  • Invites to teammates and to vendors.
  • Notifications you have chosen to receive. See Notifications.
Custom SMTP is optional. While it is off, your store’s emails are sent through TokenSupply’s default mail service, and fulfilment still works.

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Send from your own server

1

Enable the email service

Open Settings > Email and turn on the switch in the Email service section. Its status changes from Inactive to Active.
2

Enter your SMTP details

Under SMTP configuration, fill in SMTP host, Port, Username, and Password, along with the From email your recipients will see. From name is optional. Under Encryption, choose what your provider uses: TLS, SSL, or None.
3

Save your settings

Select Save settings. Your password is stored securely and never shown back to you. To change it later, enter a new one; leaving the field blank keeps the current one.
4

Send a test

Select Send test email to confirm everything works. The test uses your saved settings, so save any changes first.
Turning the service on is not enough on its own. Your store keeps using TokenSupply’s default mail service until you save your server details. Once saved, your store’s emails send through your own server.
Sending from your own domain improves deliverability and makes your emails feel like they come from you. Your mail or domain provider can give you the SMTP host, port, and credentials to enter here.

Templates and branding

Customize how your store’s emails look and read.

Notifications

Choose which events email you.